About Us

If you want your debts recovered swiftly you need experience and efficiency

Established 15 years ago, our team has 80 years’ combined experience in business to business debt collection and credit management. Based in West Yorkshire, we act for thousands of businesses throughout the UK, ranging from sole traders to some of the most well-known PLCs.  Many membership-based trade and business associations also recommend Direct Route to their members through a strategic partner relationship.

“How do you recover my debts?”

…Is the question we’re most often asked by new clients.

Securing your outstanding debts in a timely and efficient manner requires effective and, firm negotiation skills plus experience.  We have some very powerful debt collection systems too.  For example, unique to Direct Route is the Register of Outstanding Invoices  .ROSI plays a pivotal role in ensuring that your debt is paid ahead of others.

Our verbal and written communications are always professional and of course fully compliant with the requirements of the CSA, our industry Ombudsman, the Credit Services Association.  You may want to re-establish a commercial relationship with your debtor once the outstanding debt has been repaid so you don’t want us to unduly alienate them.

Right now you’re probably anxious to get your debt recovered.  You can instruct us, either through our website, deciding on our Fairway Zero Cost Debt Recovery Service or, Traditional Commission-based Debt Recovery Service or, if you’re unsure you can contact us via the Get in Touch Form or call us on 01274 223190.  Once we have agreed to act for you, it’s often a matter of just hours before your debt is being actively pursued.

Pursuing your outstanding debts is a core service we offer but it’s not the only one.   We also specialise in reviewing and improving your existing credit management processes.  Why not take advantage of a free, high value, credit management consultancy worth more than £600.00?  At this meeting we will work with you to improve your systems.  Contact us now on 0845 680 1891 to arrange.

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