The good news is all of Direct Route's systems are now cloud-based, so rest assured that we remain fully operational and continue to assist you with your current credit control and debt collection needs.
As an existing client you can view 24/7 debt updates as we work your cases in real- time through our Case Progress Portal. This is accessible through www.directroute.co.uk (contact your nominated collector directly if you would like a password reminder sending through).
Any currently overdue debts should not be affected by Covid-19 as the invoice(s) were already late before the UK outbreak commenced i.e an invoice dated 10th of January, on 30 days strict terms, became late on the 10th of February.
As always, please continue to send any new debt instructions that you require immediate support on to the below email address:
New to Direct Route? We can support you immediately In order to provide support for businesses of all sizes and standing during these challenging times Direct Route has decided to waive our usual joining fee of £200.00 + Vat and make available to all B2B suppliers our range of zero cost debt recovery options.
For Instant Support and Urgent Cashflow Requirements
simply send an email to firstname.lastname@example.org and we will by return send out your invitation to join Direct Route and so begin collection action on your behalf today.
Taking Action Now Might Just Save Your Business. We are after all market leaders and the very best at what we do.
Safety of our team
Our debt collection and administration team are now operating remotely and
are fully enabled to assist you in any matter, either via telephone or email. We continue to be open in support of all our valued clients. All services are fully available. We are here if you need us.