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Immediate cash flow support for your business whilst providing every opportunity to retain your customers

Vital support for the NHS Frontline via the NHS Charities COVID-19 Appeal.

Pay just £1.00* (charitable donation) to register and send your 1st Covid-19 customer reminder. You can then use the service as many times as you would like to collect overdue invoices. In these challenging times cash flow is king so let us help improve yours (more information below).


Already registered? Just log in above to view case progress and any responses or send a new COVID-19 customer reminder.
Alternatively, register below to send your First Reminder and begin bringing your monies in immediately.

    Key Benefits
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  • It Costs Just £1.00* (NHS donation) for your first Covid 19 customer reminder – all subsequent reminders are completely free.
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  • Retain Your Customers – this is not a legal formal demand letter.

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  • Professional Diplomatic Third-Party Template to encourage response – with Direct Route branding.
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  • Vital Wording Content to distinguish between good future customers and high risk ones More on Vital Wording.
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  • Case Management Portal to administer customer responses, including acceptance of future payment promise dates and instalment plans.
    A Partner You Can Trust
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  • Direct Route have over 25 years' experience in commercial debt recovery.

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  • The combined expertise of the team adds up to many hundreds of years.

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  • Clients return repeatedly due to fantastic service and collection rates.

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  • Complimentary Sign up to Direct Route worth £200.00 + VAT for all COVID-19 joining clients.
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  • No catches, no commissions, no charges whatsoever for any payments received by clients using the COVID-19 Reminder service.
How Our Covid-19 Reminder System Works
(3 Minute Video)
Questions & Answers
(5 Minute Video)

Pay just £1.00* to send as many pre-action reminders to your customers as you require.

Send Your First Covid-19 Reminder Now
(Complete All Fields Below)

Enter Your Details

Enter Your Overdue Customer Details

Next Stage - Upload Your PDF Statement or Invoice(s) Here (Required).
Need to covert a Word document to a PDF? click here.

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Upload Your PDF Statements and Invoices.
Drag Invoice here or Click to upload. Why pdf?

Allowed Types: pdf | Maximum Allowed Size : 2 MB | Maximum Files : 10

Frequently Asked Questions. Press Release
*Your £1.00 donation will be donated to the NHS Charities COVID-19 Urgent Appeal, details for which can be found here. The £1.00 donation also enables us to immediately verify your business, thereby speeding up despatch of your first Covid-19 support reminder.