Testimonials

“Thank you very much for everything you have done. Great work! Should a similar unfortunate situation arise again in the future, I will definitely be back in touch”

Owner, Web Design Company

“Thank you!  Money in our bank this morning. I won’t hesitate to use Direct Route again if necessary and will recommend your services to others”

Managing Director, Catering and Commercial Cleaning Equipment Suppliers

“From the moment I initially telephoned them I was given polite, friendly and efficient service. Within 24 hours from when they had taken my first telephone call, my information was processed and I received a courtesy call from the debt collection agent.

I was kept informed throughout the process by telephone, email and through their very easy accessible website.”

Accountancy and Tax Specialists, Partner

“Can I at the same time express my personal appreciation for your prompt effective action in pursuing this matter on my own behalf in such an effective diplomatic manner.”

Surveyors and Valuers, Manager

“Having had a bad experience with our previous Debt Company it is refreshing to work with a company that knows what they are doing and the boss gets stuck in with the whole team. Thank you for all your help on collecting our small amount of bad debt.”

Water Suppliers, Director

“Throughout the entire case from start to finish i feel I recived the very best of advice and guidence from you.

Thanks again for your unrelenting support much appreciated.”

Building Company, Credit Controller

“They secure payments where others struggle, and for us, have a 100% success rate.”

Health & Safety Work Wear Suppliers, Financial Director

“Direct Route’s Debt Recovery Service is swift, efficient and effective. We have used other debt recovery agencies before who have not achieved the same results.”

Transport Company, Company Secretary

“I have used Direct Route to collect our debts for over 15 years and can recommend them as a very efficient and cost effective solution. This is achieved by adding interest to the original debt as per the Late Payment of Commercial Debts Act 1998 which covers Direct Route’s fee. In theory, they are providing a service that the debtor pays for themselves out of the interest they are charged.”

Publishing Company Group, Credit Manager

“XXX has outsourced its debt collection work to Direct Route Collections Ltd for many years. The collaboration has worked extremely well with Direct Route providing a complete range of collection activities. Particularly beneficial to XXX has been the unique ‘Fairway’ Scheme.”

Access Platforms, Managing Director

“The debt recovery service is worth the membership fee in itself. It is swift, efficient and effective. We are able to follow progress online and will be using it time and again.”

Environmental Consultancy, Senior Credit Controller

“We do our own cash collection, we do have customers that are difficult to get a payment from, this is where we have found Direct Route invaluable, and we pass the customer onto them. They continue to chase the debt on our behalf, keeping us informed of progress, and have saved us a large amount of money, the charges are passed onto the customer, so under a certain amount it doesn’t cost us anything.”

Electrical Wholesalers, Credit Manager

“Having used Direct Route for a considerable number of years, I can honestly say that the service we are afforded as a company is second to none. The staff at Direct Route are always polite, helpful and obliging.

The manner in which our clients are approached is always with the utmost professionalism, but at the same time a no nonsense attitude is always adopted, this probably accounts for the high success rate that is achieved by them.”

Chartered Accountancy Practise

“It’s always easy to recommend companies you are sure will deliver and bask in the reflected limelight with your personal reputation intact and enhanced!”

Sales and Marketing Consultancy, Managing Director

“I recommend you to everyone!”

Business Owner, Graphic and Website Designer

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