A little more about us

A little more about us

If you want your debts recovered swiftly you need experience and efficiency.

Established 24 years ago, our team has hundreds of years combined experience and true expertise in business-to-business debt collection and credit management. Based in Yorkshire, we already successfully act for thousands of businesses throughout the UK, ranging from sole traders to some of the most well-known PLCs.

“How do you recover my debts?”

…is the question we’re most often asked by new clients.

Securing your outstanding debts in a timely and efficient manner requires effective and firm negotiation skills plus experience.  We have some very powerful debt collection systems too.  For example, unique to Direct Route is the Register of Outstanding Invoices (“ROSI”). ROSI plays a pivotal role in ensuring that cashflow challenged debtors to pay your invoices ahead of others.

Our verbal and written communications are always professional and of course fully compliant with the Credit Services Association (“CSA“), effectively our industry Ombudsman and a body we have been a full member of for more than 20 years.

There are occasions when you may want to re-establish a commercial relationship with your debtor once the outstanding debt has been repaid so you don’t want us to unduly alienate them.

But right now you’re probably anxious to get your debt recovered.

With this in mind, you can immediately Instruct Us Now through this website. Simply Decide which of our Zero Cost Debt Recovery options is for you – choose Platinum Club or Fairway Gold for the speediest results (alternatively you may select Fairway Silver or Bronze Service as applicable).

If you’re not quite sure which of our recovery options is best for you then you can happily contact us on 01274 223190 for a no obligation chat. Alternatively please Get In Touch and we’ll call you.

Once we have started acting on your behalf it’s often just a matter of hours before we will have results and an update for you.

Pursuing your outstanding debts is the core service that we offer, but it’s certainly not the only one. We also specialise in reviewing and improving your existing credit management processes to prevent the need for debt collection, through our sister company AccountAssyst. Direct Route clients automatically qualify for a free high-value credit management consultancy worth more than £1000 we will work with you to improve your systems.  Contact us now on 01274 223190 to arrange your free consultancy.